Tulumin opastettu kierros ja vierailu modernissa mayayhteisössä

Guide Gustavo was very knowledgeable and explained Maya history and culture very clearly.

We’re on our fourth TUI holiday and booked the Tulum tour expecting a quality experience. The guide focused only on Italian guests, gave poor explanations, was dismissive, and then read our “anonymous” feedback and made a sarcastic remark, leaving us uncomfortable. The tour fell far below expectations. We won’t book or recommend TUI trips again and request compensation.

We loved our guide Nadia! She was very very friendly and attentive, taking care of the whole group and making the experience feel personal. It was all super fun, even in the heat we had lots of breaks in the shade and she always found a cool spot to tell us about the ruins. I liked the fact she used the time on the coach to talk to us and make it interesting and informative rather than just a boring coach trip. Everything was explained clearly and we knew what we were doing and when.

I was a little nervous before embarking on the trip but the tour guide and driver were both lovely, the trip was well planned and ran to time. We felt safe and our belonging were safe also at all times which was great. The only improvement would be to share the restrictions of the archaeological area of Tulum beforehand as we didn’t know we couldn’t take plastics.

Enjoyed the trip overall. As we were first to be picked up, it took 3.5 hours to get there, with picking people up along the way & then lengthy return journey. Also the lunch wasn't vegetarian, I did ask & was told yes it was. It contained meat.

Good experience overall, our guide Jolanda was very knowledgeable. We have had enjoyed every part of this trip, but swim in the cenote was cherry on top. Lot's of memories made.