Cruzeiro familiar na Isla Mujeres com mergulho com snorkel e almoço

Only enjoyable part was the free time on the beach did it 4 years ago 100x better no organisation birds eating out the food we was expected to eat bird poo all over the sides, kart tour guide never stopped us once to point out what was what previously was given loads of information. This trip has dropped off majorly then pressured to give tips for a trip we thought was terrible when I refused they went to mom and lied saying I said she was tipping them.

Well, we was under the impression that that we were going to be snorkelling for an hr, which at most was not even 20 mins, rushed back on boat. To get to 1st part of island for shopping. Once back on boat took no longer than 15 mins to next stop for lunch and to do the golf buggy tour. We got off boat and had lunch, halfway through eating to be told we were not in right Resturant. We had had NO Guidence. We didn’t get to do buggies as hadn’t pre booked. After 2 half hrs back on boat, Back!! .

When we arrived staff wS great on the boat but as soon as we got to the beach we was not shown where to go we sat down at to eat and we wS told we was at the wrong place half way through eating our meal so we got up to try and find our guide, to look for buggy tour as we was told we could have a 50 minute tour of the buggy we searched for our tour guide which was a no show, a compl6wSte of money would never book a trip with tui again absolutely shocking

no collection, waiting 2 hours for coach which did not turn up. had to get taxi. sold a TUI english trip but nothing to do with Tui and only 2 english families. deserted at the end and had to pay for a cab to get back to hotel. £130!!! missed our evening Christmas meal (overall 12.5 hours out of the hotel)

Brilliant experience from start to finish. Catamaran staff were excellent, very attentive and enthusiastic, we really enjoyed our time on the boat. The island was beautiful, golf buggy tour was fun, saw some great sights. Beach club was nice, good food and drinks although did feel a little busy. Snorkelling was not quite as expected, it was quite choppy, deep water and surrounded by lots of boats, not the quiet colourful coral reef I imagined but the staff were very good. Overall fantastic trip.