Sala VIP do Aeroporto de Dalaman da área de Fethiye

The fast track through the airport was amazing! I couldn’t fault it at all. Our guide was great. She was friendly and got us to the lounge as fast as possible. The lounge was lovely and spacious drinks were great. The only thing that could improve was the food. It was very basic. I would have liked to see more options for the kids. Maybe some chips. Staff were great.

Escorted through check in and security,help given with luggage.Had leisurely lunch before boarding.Airport experience was made a lot more pleasant.We are a couple in our 70’s and this experience made life a lot easier for us.

Was a total disgrace, will be asking for money back. Nothing was correct in info supplied by TUI, only saving grace was staff allowed us through the Assisted lane. We had no way to scan into Fast track. We got to lounge thru wouldn’t let us in, kept us waiting for 1 hour, eventually TUI called them back and we got through to look at board, turn around and walk back out, our gate and been allocated and we needed to board. We felt totally ripped off by TUI, nothing about this experience was VIP.

The lounge is lively comfortable and cool , a lovely place to chill while waiting. The food was ok , would prefer more choice as only cold salad on offer - with cakes etc Drinks good - we enjoyed out complementary wine and bear - staff were ok

The rep wasn’t in the place at the airport as told we had to go in find someone from TUI they helped us eventually the escort came He had been waiting outside!!

Great service, definitely recommend