Attractions & guided tours

9-11 Memorial and Museum tickets

from

$30.00

Free cancellation

Availability: Daily

Mobile voucher accepted

Duration: Flexible

Instant confirmation

Why you’ll love this…

Pay tribute at the twin reflecting pools on the site of the former World Trade Center
Explore the museum's interactive timelines, artifacts, registries and more
Learn more about the events and long-lasting impacts from 11 September

What to expect

No visit to New York City is complete without visiting the somber and poignant 9-11 Memorial and Museum. Occupying roughly half of the 16-acre site, the memorial honors the 2,977 lives lost on that fateful day in September 2001. The names of the deceased are inscribed on bronze parapets surrounding the twin memorial pools.

The museum is located seven stories below the memorial, at the very foundation of where the Twin Towers once stood. You'll learn about the history of the tragic events through interactive technology, artifacts, historical records, imagery and personal stories as you explore the 110,000 square feet of space.

What's included

Timed entrance to the 9-11 Memorial and Museum

What's not included

Food and drink
Souvenirs

Where

180 Greenwich Street, New York, NY 10007

What to remember

This year to commemorate the 20th Anniversary of the terrorist attacks, The National September 11 Memorial and Museum will be hosting multiple private events for the 9/11 Community on Friday, September 10th, and Saturday, September 11, impacting standard hours of operations
You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
Personal photography is permitted, but visitors are asked to be mindful and respect the space

Provider

NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM

Booking fee

Good news! No extra fees are applied to this booking.

Cancellation policy

Receive a 100% refund if you cancel up to 24 hours before the experience begins.

What people say about this experience

Anonymous
From United States of America - September 2025

Excellent
Overall rated
5/5

I have been wanting to see this museum as, like all Americans alive during the 9/11 attacks, this moment in history forever changed my world view. I ...
Anonymous
From United States of America - September 2025

Excellent
Overall rated
5/5

A total mesmerising place to visit. The site is respectfully dedicated to the lost on 9/11. It took my breath away as well as shed a few tears walking ...
FN
From United States of America - September 2025

Traveled as a couple

35 - 44 years old

Excellent
Overall rated
5/5

Sehr interessant und nochmehr sehr bewegend. Alles ok.
Anonymous
From United States of America - September 2025

Great
Overall rated
4/5
Anonymous
From United States of America - September 2025

Excellent
Overall rated
5/5

So glad we booked this. Didn’t look at my watch until we were leaving and we had spent an emotional 4 hours listening, watching and looking at the mos ...
Anonymous
From United States of America - August 2025

Excellent
Overall rated
5/5

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